Hunting and Fishing

The core challenge was to provide a globally consistent contract-to-invoice service across four lines of business – Dynamics, Commercial Operations, Enterprise Services and Original Equipment Manufacturers Operations – that together represent over 90% of Oaktree’s global revenues.

Oaktree had previously used seven vendors in five locations across four continents. Processes had become fragmented; meaning quality and service were inconsistent. This lack of standardization was adversely impacting operating costs, productivity and customer satisfaction. For several years now Oaktree has worked strategically with innovations as a means of developing new solutions, products and services. In line with this vision, Success was approached to find new payments solutions to offer Oaktree customers on their website, including open invoice and partial payments options.